Help and questions.
Straight answers about how FixAble works. Can't find what you need? Get in touch.
Subscription
No. FixAble is a home maintenance subscription. You pay a set monthly price, and when something goes wrong you report it and our own team comes out to fix it.
Greater Manchester and surrounding areas, within 30 miles of Ancoats.
Yes. If you don't need a subscription, we can quote separately for one-off repairs and bigger projects. See our one-off jobs page at fix-able.co.uk/one-off-jobs.
Our in-house team at Fogerty Group, the Greater Manchester property maintenance company behind FixAble.
It depends on your plan. Every plan includes labour, up to £250 of materials per job, an emergency locksmith allowance and an appointment booked within 24 hours. Comfort and Complete add roofing repairs, gutter clearance and an annual maintenance check, and Complete includes unlimited plumbing, heating, electrical and general maintenance repairs. See the plans for the full list.
Things like white goods and appliances, structural work, and damage from misuse or events such as fire or flood. See what's not included for the full list.
Reporting an issue
Through your account, or on WhatsApp on 07395 970 986.
We book your appointment within 24 hours of you reporting the issue. Where specialist materials are needed, the repair itself can take longer.
14 days after you join.
Costs
Yes, up to £250 per job. If a job needs more, we'll quote it separately, with your £250 allowance taken off the total.
Either. Essential is £19.99 a month or £239.99 a year, Comfort £34.99 or £419.99, and Complete £49.99 or £599.99.
Your contract
Standard plans have a 12-month minimum term. Gifts are paid upfront for a 12-month term.
You have a 14-day cooling-off period from the date you sign up.
On the same day each month as you signed up. If another date suits you better, just ask.
A £15 late payment fee applies to missed payments.
You can, but the remaining payments for the 12-month minimum term are still due. Full details are in our terms of business.
Gifting
Yes. Gifts run for 12 months and are paid upfront in one payment — gifts are not paid monthly. It is the same plans and team, for their home in Greater Manchester.
Still got a question?
Email hello@fixablehome.co.uk or call us on 0161 241 7520.